TOUR MANAGER JOB DESCRIPTION


POSITION DESCRIPTION

Volleyball NZ (Inc) seeks to appoint a casual employee to the role of Tour Manager. The Tour Manager will oversee all VNZ international and domestic tours and be the lead administrator for these tours. They will work closely with an intern overseeing all the detail required in ensuring tours are successful.

This is part time with approximately 5 hours per week on average but variable hours depending on the time of the year. This is initially fixed term through to September 30, 2020.

Reports To: Volleyball New Zealand Chief Executive

PURPOSE OF THE ROLE

The purpose of the role is to serve the Volleyball community in a proactive and enthusiastic manner contributing to the implementation and delivery of the strategic plan and adhering to the Volleyball NZ values of integrity, wellbeing, accessibility and collaboration.

You will lead, manage and direct Volleyball New Zealand tours and logistics support, communications, budgets and related funding.

ROLE RESPONSIBILITIES

· Oversee the development, documentation and implementation of quality tours, with a commitment to continuous quality improvement.

· Develop and improve systems and processes that optimise quality tours.

· Provide accurate budgets for each planned tour.

· Meaningful, open and timely internal and external communication.

· Management and administration duties related to tours.

· Associations, zones, clubs, schools and community providers interface.

· Manage and record data on programme outcomes for required management.

· Oversee the implementation of effective monitoring and evaluation systems.

· Ensure effective systems are in place to mitigate risks.

· Work with key stakeholders, particularly coaches and managers to plan, manage and coordinate the tours.

· Work with VNZ staff to manage the international calendar.

· Provide advice to the Chief Executive on tour management.

· Manage any other staff or interns working on tour management. 

OTHER RESPONSIBILITIES

· Support other staff with any duties as required.

· Upskill in relevant professional areas.

· Ensure duties are carried out in a timely and accurate manner which reflects Volleyball NZ brand and values and is in accordance with Volleyball NZ’s policies and procedures.

· Undertake other duties as reasonably directed by the Chief Executive.

CRITERIA

Candidates for the role of Tour Manager will require a range of personal and professional skills. The following skills and qualifications are preferred requirements for the role:

· Significant relevant experience in managing and organising sports tours.

· Previous experience as a tour manager with a sports team or in a sports organisation

· Experience in office management in a sports organisation.

· Strong and effective management skills.

· Team Player.

· Outstanding organisational skills, excellent communication and interpersonal skills. Sound computer and IT skills.

· Ability to manage unpredictable demands in a professional and courteous manner.

· Ability to create budgets and accurately manage financial outcomes.

· Ability to manage records, information, databases and CRM.

INFORMATION

While representing Volleyball NZ, the Tour Manager will display characteristics including reliability, punctuality and courtesy, and be self-motivated and well presented at all times.

The successful candidate will be required to develop and manage a range of internal and external key relationships including:

· Volleyball NZ Chief Executive, other Volleyball NZ staff

· Associations, zones, clubs, schools and community providers

· Regional and National Coaches and Managers

· Athletes

· Parents, Families, Caregivers

· International federations

This role is a contract role requiring an average of 5 hours per week but some weeks will require less hours and closer to tour departures hours will be more. Flexibility is required as to the hours worked each week. The pay rate is $28 per hour.

Volleyball NZ will carry out a performance appraisal based on the following key performance indicators:

· compliance with the Position Requirements set forth in this document.

· the structure, delivery, and outcomes from the Tour Manager.

In accordance with the appropriate legislation all candidates will be required to undergo a background check, comply with the Volleyball NZ Member Protection Policy and sign all necessary documents and forms as required by law.

Selection of the successful candidate will include the results of police check and relevant reference checks. The position can be based at an agreed location.

Applications Close: Tuesday 5th November 2019

Applications: Please provide a covering letter and resume highlighting skills and experience that fit the job description. Email to vnz1@volleyballnz.org.nz

Approx. role commencement date: As soon as possible after appointment
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